Customer support
It's not triaged or outsourced to just anybody. Our team of PR and reporting experts will become familiar faces. If you need support on whether CoverageBook is right for your team, you’ll speak to Stella. For any tool-related questions, it will be David, Will or Laura. There’s a reason why our Quality of Support is rated 9.5/10 on G2.
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The support team is very quick to respond and help overcome any issues
An excellent product with an intuitive interface and great support
Excellent platform and responsive customer service!
Book a call with Stella, director at CoverageBook and PR reporting enthusiast. With 20+ years experience in PR and digital marketing, Stella's expertise and extensive industry knowledge will empower you to make an informed purchasing decision tailored to your unique needs and objectives.
Speak to Stella
Whether you're curious about our features, need help navigating the platform, or have an issue that needs a rapid response, our fast, friendly customer support team is happy to help and will respond within a few hours.
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No more awkward boardroom moments. With our video guides and tutorials, expert webinars, straight-talking PR podcast and regularly updated blog, you’ll gain the confidence to showcase your work's impact. Our resources and support will help you master the art of PR measurement like a pro.
All customer support is free. Our Enterprise plan also gives customers access to a dedicated Account Manager.
If you’re trying to decide whether CoverageBook is the right solution for you and your team, book a call with our PR reporting expert Stella. You can access Stella’s calendar here.
If you need help with the product, features or to book a demo, you can book a call with David. Alternatively, email our customer support team: support@coveragebook.com, or click on the messenger icon in the bottom right corner of your screen when you're logged in to your CoverageBook account.
You'll get a response directly from one of the team within a day (but we usually reply within a few hours between 9-5pm Monday to Friday GMT).
It’s so easy to get going. Start a free trial and see how it all works with your own coverage.
30 day free trial, no commitment, no credit card required.
Annoying Salesperson will NOT call.
