Customer support

First-class support from our in-house team

It's not triaged or outsourced to just anybody. Our team of PR and reporting experts will become familiar faces. If you need support on whether CoverageBook is right for your team, you’ll speak to Stella. For any tool-related questions, it will be David, Will or Laura. There’s a reason why our Quality of Support is rated 9.5/10 on G2.

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Account manager doing video training with several new users
5 stars

The support team is very quick to respond and help overcome any issues

Elizabeth B, Sr. Manager of Media Relations
5 stars

An excellent product with an intuitive interface and great support

Andrew W, Head of Brand Marketing & Communications
5 stars

Excellent platform and responsive customer service!

Support person offering a run through of the latest feature release.

Get the product support you need, pronto

Whether you're curious about our features, need help navigating the platform, or have an issue that needs a rapid response, our fast, friendly customer support team is happy to help and will respond within a few hours.

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Podcast, video webinar and blog article

Free content to help you become a PR measurement pro

No more awkward boardroom moments. With our video guides and tutorials, expert webinars, straight-talking PR podcast and regularly updated blog, you’ll gain the confidence to showcase your work's impact. Our resources and support will help you master the art of PR measurement like a pro.

Trusted by over 13,254 agency and in-house public relations professionals in more than 40 countries
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Try CoverageBook today and start making books within minutes

It’s so easy to get going. Start a free trial and see how it all works with your own coverage.

30 day free trial, no commitment, no credit card required.
Annoying Salesperson will NOT call.

Male PR Pro looking proud. Logos of social media platforms.